Cirencester Housing small housing association, with minimal staff. We encourage our staff to work directly with customers as much as possible. This means staff are often not in the office, visiting estates and attending meetings.
To ensure staff focus and quality of service, we offer specific hours for customers to phone in. We also ask that you notify the office and schedule appointments prior to visiting to avoid the potential disappointment of staff being unavailable to serve you.
We will respond to voicemail, email and text correspondence within 1 working day.
Visits are by appointment only, which can be made by phone, email, text or our web contact form.
Customer Service Phone: 01285 658377
Monday: 9-5pm | Tuesday-Friday: 9:30 - 10:30
Calls outside of these hours will be directed to a voicemail service.
Customer Service Text: 07919 698874
Office: First Floor South Wing, Cotswold District Council Offices, Trinity Road, Cirencester, Gloucestershire, GL7 1PX