Contact Us

We are a small housing association with minimal staff. We encourage our staff to work directly with customers as much as possible, visiting estates and attending meetings, therefore the staff member you normally speak to may not always be available.

To ensure staff focus on delivering a quality service, they are not always available to answer the phone and take your calls. Please leave a detailed message if we are not available to take your call. We also ask that you notify the office and schedule appointments prior to visiting to avoid the potential disappointment of staff being unavailable to serve you.

A line-drawn illustration of people sitting in a field, communicating via phone and text

Our phone lines are currently closed.

If you need to report an emergency repair, please call 0800 0418377.


0800 0418377

Repairs & Maintenance

You can report repairs by phoning our free phone repairs line or by completing our request form. When completing our request form you have the option to add photographs to support your repair request. Our repairs contractor NKS Contractors or a staff member of the Cirencester Housing team will respond to your request at the earliest opportunity.

Rent Payments

Your rent is due in advance on the Monday of each week or on the 1st of each month if you pay monthly. We use allpay service for rent payments.  Please phone us if you would like to discuss paying your rent.

Opening Hours

09:30 - 17:00
Tue - Fri
09:30 - 16:30

Find Us

First Floor South Wing,
Cotswold District Council Offices,
Trinity Road,

General Enquiries

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