Contact Us

Cirencester Housing small housing association, with minimal staff. We encourage our staff to work directly with customers as much as possible. This means staff are often not in the office, visiting estates and attending meetings.

To ensure staff focus and quality of service, we may not always be available to answer the phone and take your calls.  We also ask that you notify the office and schedule appointments prior to visiting to avoid the potential disappointment of staff being unavailable to serve you.

Generally, our office hours are Monday: 9:30 to 5pm | Tuesday-Friday: 9:30 - 16:30. Staff are not always in the office. Unanswered calls will be directed to voicemail. Please leave a message.

We endeavour to respond to voicemail, email and text correspondence within 1 working day letting you know who will be dealing with your request.

Customer Service Phone:     01285 658377

NEW! Repairs Service Free Phone:     0800 0418377

Customer Service Text:     07919 698874


Office:     First Floor South Wing, Cotswold District Council Offices, Trinity Road, Cirencester, Gloucestershire, GL7 1PX

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